Terms & Conditions


I – Terms Part 1

We know these terms and conditions can often be long and full of legal jargon, we’re trying to avoid this. If you have any questions about our terms please feel free to contact us.

We are constantly updating our terms to ensure it covers all areas that we operate and fully up to date, If you are looking for more information on how our we use your data, please see our Privacy Policy.

1. What is AMUSEMAX S.R.L.S

Amusemax is an Online Travel Agent (Intermediary) this means we are licenced to sell travel but act mostly to resell the services of other operators across the world. Along side this we also operate as a tour operating and offer a range of our own tours and activities alongside our Luxury Italian Trip Planning Service

2. Application of these terms.

If you continue to browse our website or book any services you agree to the terms stated. Amusemax also reserves the right to change these terms at any time.

3. Agreements.

By booking services of a suppliers product on our website, you have no binding contract with Amusemax S.R.L.S and will be in an agreement with the supplier once they confirm the service.

When booking an Amusemax run product, which will be clearly stated as such, you will enter into an agreement with us directly, this would be for any of our own tours or Trip Planning Services.

4. Warranties

While Amusemax S.R.L.S does change the website to make sure all information is accurate it does not provide any warranties, express or supplied in relation to it’s correctness or completeness. This is because our suppliers will supply their own descriptions, images and details of tours listed.

5. Limitation of liability

Amusemax S.R.L.S excludes its liability, and that of its agents and independent contractors, and its and their employees and officers, and its sub-agents or distribution partners for damages relating to your access to (or inability to access) the Website, or to any errors or omissions, or the results obtained from the use, of the Website, whatever the legal basis of such liability would be, except liability for damages caused wilfully or through gross negligence, and only to the extent permitted by applicable law. Restrictions of liability do not apply within the scope of guarantees issued, in the event of an injury to life, limb or health or for claims based on product liability regulation.

6. Third Party Content, Links to other websites etc.

Amusemax S.R.L.S does not assume any responsibility for any third party content.

Amusemax will not have a liability for content linked to us or that we have linked to. Please use all websites at your own risks, we would advise to read policies on each website before use.

7. Intellectual Property Rights.

This website remains the property of Amusemax S.R.L.S and remains protected by copyright and intellectual property rights, including protection granted through unfair competition law.

You may not take anything from our website to use in any way without prior written consent.

8. Applicable Law

Amusemax S.R.L.S Is an Italian company based in Rome and because of this the laws of Italy apply.

9. Payments

All payments are handled by our payment service provider Stripe (Stripe.com)
Because of this Amusemax S.R.L.S does not hold any bank details.

Other payments may be taken via PayPal Virtual Terminal if the service is unavailable in Stripe.

If you booked on one of our suppliers tours, Payments are transferred to our supplier the month after your travel minus our commission and fee’s.

9.1 Currencies

Payments will be made in Euro’s as our local currency, if the suppliers local currency must be used instead, we reserve the right to charge a suitable conversion charge for this or to markup the price where we feel necessary.

10. Pricing

All prices have been set by our suppliers which will include taxes and VAT.
All prices of Amusemax S.R.L.S own products will also be inclusive of TAX + VAT

11. Price Matching

We offer no price matching guarantee, however if you have seen the same product advertised somewhere else, we will see if we can match this price

12. Data Protection

Amusemax S.R.L.S collects and uses personal data of users and customers to the extent necessary for the create or design of content or modification of contractual conditions.

Where a suppliers product has been booked, your information will be given to our supplier when necessary to be able to secure your booking under your name.

II – Customer Terms

1. Correct information

All information supplied to Amusemax S.R.L.S must be correct and truthful to your best knowledge, the supplier (and Amusemax) reserves the right to withdraw from the contract if this is not correct and exclude users from participating in the activity and demand compensation amounting to the cancellation costs.

2. Arrival at meeting point and conditions.

You are fully responsible for arriving on time to the meeting point, if you are travelling from abroad you are responsible for have the correct documentation, observing health regulation and checking transport links to ensure you leave in plenty of time.

Failure to arrive on time might mean you lose 100% of your payment, this depends on each individual suppliers cancellation policy.

3. Travel Insurance

You are fully responsible for ensuring you purchase suitable Travel Insurance before your trip, none of the services on our website will include Travel Insurance of any form.

4. Cancellations

4.1 Suppliers Services – Cancellations of services booked with one of our suppliers will be handled according to the cancellation conditions supplied on the booking description and at the checkout. Each supplier may have different cancellation policies.

4.2 Amusemax S.R.L.S Tours and Activities – Our own products have a cancellation period of 72 hours before the start of the booked activity, this is to prevent us from making a loss as we are unable to recover costs for services booked within this time.

4.3 Amusemax S.R.L.S Trip Planning – Trip Planning requires a lot of time and dedication from our team, for this we operate a strict 7 day cancellation policy on any activities booked.

Should you cancel before this but we have already spent time planning your trip, we do reserve the right to withhold your initial deposit of 250 euros to cover some of our time spent planning.

4.4 Cancellations by Amusemax & Suppliers

The Supplier & Amusemax S.R.L.S can cancel the activity on the activity date without observing a period of notice, if weather conditions, official measures, strikes or other unforeseeable or unavoidable external conditions make operating the activity impossible, make it considerably more difficult or endanger it. In this case the paid price is refunded

5. Exclusion from Participating

ourselves and our suppliers reserve the right to exclude you from an activity if you have not adhered to the requirements of the activity or your participation would endanger you or someone else.
You can also be excluded if your participation would otherwise make the activity impossible to operate as planned.

6. Time Zones

All booking times are in the Time Zone of each activity taking place, The supplier controls these times.