Frequently Asked Questions

Booking Details

Meeting and pick up points and be seen by clicking the “Meeting Points” tab on the activity page next to “Description” as shown below.

This will show you a map and an address of where to meet.
We do recommend you arrive 15 minutes before the scheduled booking time.

If you have any questions about your meeting point please feel free to contact us.



Meeting and pick up points and be seen by clicking the “Meeting Points” tab on the activity page next to “Description” as shown below.

This will show you a map and an address of where to meet.
We do recommend you arrive 15 minutes before the scheduled booking time.

If you have any questions about your meeting point please feel free to contact us.

Cancellation & Refunds

Each different product will have it owns cancellation policy offered. This is because each of our suppliers will decide it’s own policy.

Our own products all have a 72 hour cancellations policy where we be able to refund in full before this time frame, for private tours this becomes 7 days.

You can find the cancellation policy or each experience at the bottom of the description page.

Example:

Providing you are within the cancellation deadline of your activity or experiences, please start a live chat with us here.

You can also send us an email directly at info@amusemax.com or by using our Contact Us form.

Payments

All Amusemax experiences are charged in euros, your credit or bank card issuer may apply a currency conversion rate or fees to your payment.

We would recommend you to contact your bank or credit card issuer to learn more about what fees may apply as Amusemax does not charge any conversion fees.

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